Division of Business Affairs
The Division of Business Affairs Strategic Plan outlines a comprehensive ten-year strategy for the division that compliments the UNC Charlotte Strategic Plan:
Shaping What’s Next.
Our Mission
To facilitate University student and employee success through excellent service and support.
Our Division Culture
- Excellence, Responsibility and Trust
- Customer-centric
- Excitement for the Job
- Acceptance and Inclusion
- Opportunity and Development
Goal 1
Ensure the University remains a great place to work.
- Create a divisional culture of employee success.
- Enhance safety measures, education, training and visibility of public safety for the campus community.
- Invest in and encourage employee engagement and development.
- Make employee recruitment a positive experience for candidates, as well as our internal customers.
Goal 2
Keep tuition and fees affordable for students.
- Annually review and assess student fees and auxiliary charges to students.
- Increase student employment, career development and mentor opportunities.
- Support student financial and life skills programs and initiatives.
- Use business partnerships to improve courseware affordability.
Goal 3
Provide efficient operations and excellent customer service.
- Evaluate, redesign and develop streamlined and efficient business policies and processes.
- Measure and improve customer satisfaction of services provided to campus and community.
- Optimize space usage and utilization in campus facilities.
- Create and communicate efficient campuswide capital and budget processes.
- Support the University in achieving national prominence as an emerging, top-tier research university.
Goal 4
Foster a division and campus of diversity, inclusion and community.
- Create a divisional culture of diversity and inclusion.
- Build and maintain relationships with community partners including businesses, vendors and governments.
- Make diversity and inclusion an integral part of division and campus recruitment.
